RETURNS, REFUNDS AND EXCHANGES
If something isn’t right, or you change your mind, we are happy to accept a return subject to the Return and Exchange Policy below.
OUR RETURN AND EXCHANGE POLICY GENERAL
Items purchased online can be returned for a refund via post, or can be returned in-store for a refund or exchange. Items cannot be exchanged via post. Items purchased in-store must be returned in-store and not via post. Shipping costs will not be refunded if there are other items listed on the original invoice that are not being returned.
CHANGE OF MIND
If you change your mind about the products you have purchased from us, we will refund the purchase price or exchange those products in the country in which they were purchased subject to the following conditions: Item(s) must be returned within 14 days of purchase, together with proof of purchase.
If an item is faulty, wrongly described, or different from the sample shown then we will meet our legal obligation which may include refunding the purchase price and delivery charges, or providing a replacement product provided the item is returned within a reasonable time with proof of purchase.
RETURN INSTRUCTIONS FOR ONLINE PURCHASES
Items purchased online can be returned in one of the following ways Please contact us; our representatives will place the order to return the product.